Legal

Privacy Policy

Our personal statement · Cookies · Third-parties

Effective Date: April 14, 2026  ·  Xentro Ventures Private Limited

About Us

Xentro Ventures Private Limited is an innovation-driven platform that connects startups, mentors, investors, and institutions to foster a structured and collaborative entrepreneurial ecosystem.

Our platform is purpose-built to accelerate startup growth by enabling founders to build validated profiles, connect with the right mentors and investors, discover relevant programs, and track their journey through structured milestones and feedback loops.

Introduction

This Privacy Policy explains how Xentro Ventures Private Limited collects, uses, shares, and safeguards information about you when you use our websites, applications, and extensions. This Privacy Policy is not a contract and does not create legal rights beyond those required by law; your use of the Services is governed by our Terms of Service.

Scope

This Privacy Policy applies to information processed by Xentro in connection with all platform users — including founders, startup teams, mentors, institutional partners, investors, website visitors, and prospective users.

This Policy covers data collected directly by Xentro through its platform, services, and related interactions. It does not apply to information processed by Xentro solely as a data processor under separate client agreements, or to third-party websites not owned or controlled by Xentro.

Data We Collect from Mentors

Profile DataName, Email, Phone Number, Qualifications, Years of Experience, Past Projects, LinkedIn Profile, Languages, Photograph.
IIC License DetailsIf Mentors are associated with an Institution's Innovation Council.
Technical DetailsFrom mentors with technical background.
Financial DetailsBank Account or Payout details and Billing Address.
Login DetailsLogin Credentials like Username, Passwords etc.
Communication DataEmails sent via the platform, Messages exchanged with startups, Support queries.
Availability & EngagementTime Availability, Preferred Mentoring format, Expertise offered.

Purpose of Collection

  • To create and manage mentor profiles, enable startups to identify suitable mentors, and facilitate informed engagement.
  • To verify IIC association, ensure credibility, and enable participation in institution-linked mentoring programs.
  • To assess technical expertise and match mentors with relevant startup requirements.
  • To process payments, honoraria, or payouts, generate invoices, and comply with financial regulations.
  • To provide secure access, authenticate users, and prevent unauthorized access or misuse.
  • To facilitate interaction between mentors and startups and maintain records for service improvement.
  • To schedule mentoring sessions and match mentors with startups based on availability and expertise.

Data We Collect from Start-ups

Founder DetailsName, Email, Phone Number, LinkedIn Profile, Qualification.
Team DataTeam Size, Members' Name, Email, Phone Number, LinkedIn Profile, Role.
Start-up InformationName, Stage, Industry, Problem Statement, Solution Summary, Website, Traction Metrics, Partnership Details.
Financial & Funding DataFunding Raised, Funding Ask, Use of Funds, Cap Table summary (if applicable).
Documents & SubmissionsPitch Decks, Applications to Programs, Supporting Documents, Certifications.
Activity DataMentor Sessions, Investor Interactions, Feedback History, Program Participation.
Login DetailsUsername, Passwords, Authentication Credentials.
Communication DataEmails, Messages with Mentors/Investors, Support Queries.
Subscription DetailsPlan Opted, Billing Address, UPI and Other Payment related details.

Purpose of Collection

  • To create and manage start-up profiles enabling visibility to mentors, investors, and institutions.
  • To evaluate credibility, validate founder identity, and build trust within the platform ecosystem.
  • To match start-ups with suitable mentors, investors, and opportunities.
  • To connect start-ups with investors by analysing funding needs, traction, and business potential.
  • To facilitate participation in incubation, acceleration, and institutional programs.
  • To analyse performance, track growth metrics, and generate insights to improve recommendations.
  • To process payments, manage subscriptions, generate invoices, and ensure regulatory compliance.

Data We Collect from Institutions

Institutional IdentityInstitution Name, Type, Official Email, Website, Address, Authorized Representative Details.
Program DataPrograms Offered, Cohort Size, Focus Sectors, Program Duration, Selection Criteria.
Engagement DataApplications received, Startup participation records, Mentor assignments, Program outcomes.
Communication DataEmails, Messages with startups, mentors, and platform support.
Login DetailsUsername, Passwords, Authentication Credentials.
Financial / Admin DataBilling details, invoices, partnership agreements (if applicable).

Purpose of Collection

  • To verify authenticity, create and manage institutional profiles, and ensure accountability.
  • To publish program details and streamline application review and selection processes.
  • To track participation, manage startup journeys, and evaluate program effectiveness.
  • To enable seamless interaction between institutions, startups, mentors, and support.
  • To securely authenticate institutional users and prevent unauthorised access.
  • To process payments, generate invoices, and ensure compliance with legal requirements.

Sharing Your Information

Xentro does not sell, rent, or trade your personal or startup data. We process and share such data only on the basis of your consent, for legitimate uses as permitted under applicable law, or to comply with legal obligations.

  • Mentors: Relevant founder and startup data may be shared with opted mentors to enable effective mentoring, based on your consent.
  • Institutions & Program Partners: Startup profiles and application data may be shared with institutions where you apply or participate.
  • Service Providers: Data may be processed by trusted third-party vendors under appropriate contractual safeguards.
  • Government & Regulatory Authorities: Data may be disclosed where required under applicable law or regulatory obligations.
  • Legal & Safety Requirements: We may disclose data if required by a court order or to protect the rights and safety of Xentro or its users.

All processing and sharing is carried out in accordance with the Digital Personal Data Protection Act, 2023.

AI Usage & Automated Decision Making

We use Artificial Intelligence to enhance user experience, improve platform performance, and maintain a safe environment, following a privacy-by-design approach.

Personalized ContentAI curates a Discovery Feed based on user interactions and engagement patterns, focusing on general interests rather than sensitive personal data.
Analytics & InsightsAI processes platform activity to generate key metrics (DAU, MAU, ARPU) and identify trends, using aggregated and non-identifiable data.
Content ModerationAI automatically reviews uploaded content to detect potential policy violations and may flag such content for human review.
Human OversightImportant decisions, especially those affecting user content or access, may involve human verification to ensure fairness and accuracy.
Data ProtectionWe follow strict data minimization practices and do not use AI for external tracking or profiling.

Security & Data Protection

Xentro implements reasonable technical, administrative, and organizational measures to protect personal and startup data against unauthorized access, disclosure, alteration, or destruction, in accordance with the Digital Personal Data Protection Act, 2023. Measures include secure data storage, encryption protocols, access controls, and restricted internal access on a need-to-know basis.

While Xentro adopts industry-standard safeguards, no system is completely secure. Xentro shall not be liable for unauthorized access or breaches beyond its reasonable control. In the event of a data breach, Xentro shall take reasonable steps to mitigate impact and notify relevant authorities and affected users where required.

Customer Rights, Choices & Obligations

You have the following rights regarding your personal data:

Right to Access — Request a copy of the personal data we hold about you.
Right to Correction — Request correction of inaccurate or incomplete data.
Right to Erasure — Request deletion of your personal data, subject to legal retention requirements.
Right to Withdraw Consent — Withdraw your consent for processing at any time.
Right to Grievance Redressal — Lodge a complaint with our designated grievance officer.

Your Obligations

  • Providing accurate and truthful information on the Platform.
  • Not sharing confidential information of third parties without authorisation.
  • Keeping your login credentials secure and not sharing them with others.

Usage of Cookies

The Xentro platform uses cookies and similar tracking technologies to maintain secure sessions, personalize your experience, and analyse platform usage. You may configure cookie preferences through your browser settings.

Essential Cookies

Required for core platform functionality including login sessions, security tokens, and form data. Cannot be disabled without impairing platform use.

Analytical Cookies

Used to collect aggregate usage statistics and understand how users navigate the platform. Data is collected in anonymised form where possible.

Preference Cookies

Used to remember your account settings, dashboard layout preferences, and notification choices.

Functional Cookies

Enable features such as auto-saving draft applications, maintaining pitch deck upload progress, and remembering session filters.

Third-Party Sites & Services

Our Services may link to or integrate with third-party sites and platforms that we do not control. Their privacy practices govern their services; we are not responsible for their policies.

Credential Handling

  • Credentials, access tokens, and authentication data are stored using industry-standard encryption and access controls.
  • Xentro uses such credentials strictly based on your explicit instructions to perform authorized actions on your behalf.
  • Use of third-party platforms remains subject to their respective terms.
  • Use of app-based two-factor authentication (2FA), passkeys, or delegated tokens is recommended.
  • Where you voluntarily share one-time passwords or authentication codes, you consent to their limited use by Xentro solely for completing authorized activities.

Data Retention

At Xentro, we retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, contractual, and operational requirements.

User-Controlled Data

You may access, update, or delete certain information at any time. Such data will be retained until you choose to delete it or request its removal.

Automated Deletion & Anonymization

Certain categories of data are automatically deleted or anonymized after a defined retention period.

Account-Linked Data

We retain some information for the duration of your account. Upon deletion, such data will be removed or anonymized, subject to legal obligations.

Legal & Business Retention

We may retain specific data for longer periods for legitimate business purposes, including legal compliance and dispute resolution.

Data Deletion Process

When data is deleted, we follow a structured process for secure removal. There may be a short delay between deletion requests and complete removal.

Minors

Our Platform is intended for use by school students and early-stage founders. Where users are below the age of 18, we require parental or guardian consent prior to registration, in accordance with applicable law. We do not knowingly collect sensitive personal data from minors without such consent.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or Platform features. We will notify you of material changes via email or a prominent Platform notice at least 14 days before they take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Policy.

Grievance Officer

For any questions, data requests, or concerns, please contact:

OrganisationXentro Ventures Private Limited
Grievance OfficerSai Jaswanth Kodali
Response TimeWithin 30 days of receipt of your complaint.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts in India.

Note: Technical Data is subject to changes as reviewed by the technical team.